Unexpected events can happen, that’s why we want you to feel comfortable in the moment you decide to book a trip with us.
In fact, if you cancel 15 or more days from the trip departure, we will return the 80% of the total price previously paid – excluded the bank transfer’s commission- and you will have the possibility to transfer the entire 20% deposit and use it to join future Andiámonos experiences, within 6 months from the cancellation date.
In case you cancel your spot 14 or less days before the trip departure, we will return the 80% of the total price – excluded the bank transfer’s commission- but unfortunately we will not be able to return the 20% deposit.
Bank transfer fees associated with refunds will be deducted from the refund amount. Customers are responsible for any additional charges from their financial institutions.
Please be advised that the responsibility for booking and managing flight arrangements lies solely with the traveler. Any costs associated with flight bookings, changes, or cancellations are the individual responsibility of each traveler. Andiámons does not undertake responsibility for refunding or reimbursing any expenses related to flights.
What if Andiámonos has to cancel the trip as the minimum number of participants is not reached?
In that unlikely situation, you are free to choose between 2 possibilities:
- Ask for a refund for the entire amount you paid.
- Transfer the credit to another Andiámonos trip.
This decision is completely up to you!
In case you have any doubt, you can reach out to us sending an email to monica@andiamonos.com