We understand that plans can change, and we aim to be as fair as possible while covering the costs already incurred for organizing the trip.
Cancellations made 30 days or more before departure:
You will receive a refund of 70% of the total amount paid, excluding any bank transfer fees. The remaining 30% is non-refundable due to trip-related costs already incurred.
Cancellations made between 29 and 15 days before departure:
Your 30% deposit will be converted into a travel credit, which you can apply to any other Andiámonos trip within six months from the cancellation date. However, the 70% remains non-refundable due to pre-paid trip costs.
Cancellations made 14 days or less before departure (including no-shows):
Unfortunately, no refund or credit can be issued, as all trip expenses have already been paid.
If you anticipate any changes to your plans, we recommend notifying us as soon as possible to explore the best options available.
Bank transfer fees associated with refunds will be deducted from the refund amount. Customers are responsible for any additional charges from their financial institutions.
Please be advised that the responsibility for booking and managing flight arrangements lies solely with the traveler. Any costs associated with flight bookings, changes, or cancellations are the individual responsibility of each traveler. Andiámons does not undertake responsibility for refunding or reimbursing any expenses related to flights.
What if Andiámonos has to cancel the trip as the minimum number of participants is not reached?
In that unlikely situation, you are free to choose between 2 possibilities:
- Ask for a refund for the entire amount you paid.
- Transfer the credit to another Andiámonos trip.
This decision is completely up to you!
In case you have any doubt, you can reach out to us sending an email to monica@andiamonos.com